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The union that represents American Airlines Customer Service Phone Number has demanded an investigation into a skit that surfaced over the weekend depicting cabin crew singing “Big Spender” to a man portraying a high-paying customer. The video of the skit, which was performed on a small stage that featured American Airlines’ name and logo on a screen, was posted to Twitter by Jamie Larounis, who writes the Forward Cabin travel blog. Larounis, who has since removed the video, tweeted that the “the people in the skit were on the payroll of AA” and that they have a group called Salute, which performs at shows. In the video, four women presented as flight attendants sing the song from “Sweet Charity,” a musical about a dance-hall hostess, to a seated man, changing some words to include “Executive Platinum,” the top frequent flyer status for American’s frequent flyers. American Airlines said the skit was performed at a “customer-organized” concert in a private residenc...

Rare Disease Day is meant to raise awareness about exactly the kind of genetic skin condition that Jordan Flake shares with her 1-year-old son, Jackson. The international observance on Thursday put the spotlight on “orphan diseases,” disorders that affect a small percentage of the population. Although Flake said she was glad her skin condition has garnered attention, she expressed dismay at an incident that took place on an airplane. “I have never been so humiliated in my life,” Flake wrote Thursday in a Facebook post, claiming American Airlines Phone Number discriminated against her and her child by removing them from a South Carolina-bound flight from Texas. American Airlines said it is looking into the incident and has offered an apology. Flake could not immediately be reached for comment. After spending time with her husband before his deployment, Flake and her son began their journey home to Columbia — checking their luggage, passing through security and ...